Sales Igniters Privacy Policy
This privacy notice for Sales Igniters LLC ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
Visit our website at https://www.salesigniters.co, or any website of ours that links to this privacy notice
Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@salesigniters.co.
Summary of Key Points
What personal information do we process? We collect personal information that you voluntarily provide to us such as your name, email, phone number, and payment info when engaging with our site or services.
Do we process sensitive personal information? No.
Do we receive information from third parties? No.
How do we use your information? To deliver services, provide customer support, communicate with you, improve our offerings, and for marketing purposes.
Do we share your personal information? Yes, with service providers under contract such as payment processors, marketing platforms, and analytics providers.
How do we keep your information safe? With appropriate technical and organizational safeguards.
What are your rights? Depending on where you live, you may have rights like access, correction, deletion, or objection.
How do you exercise your rights? Email support@salesigniters.co.
Table of Contents
What Information Do We Collect?
What Legal Bases Do We Rely On To Process Your Personal Information?
When and With Whom Do We Share Your Personal Information?
Do We Use Cookies and Other Tracking Technologies?
How Long Do We Keep Your Information?
How Do We Keep Your Information Safe?
Do We Collect Information From Minors?
What Are Your Privacy Rights?
Controls for Do-Not-Track Features
Do California Residents Have Specific Privacy Rights?
Do Virginia Residents Have Specific Privacy Rights?
Do We Make Updates to This Notice?
How Can You Contact Us About This Notice?
How Can You Review, Update, or Delete the Data We Collect From You?
1. What Information Do We Collect?
In Short: We collect personal information that you provide to us directly and some data automatically through your use of our Services.
Personal Information Provided by You
We collect personal information you voluntarily provide when you:
Fill out a form on our website
Schedule a sales call
Engage in chat, SMS, or email communication
Make a purchase or provide billing details
Subscribe to a newsletter or download gated content
This can include:
Name
Email address
Phone number
Mailing address
Billing and shipping addresses
Contact preferences
Credit/debit card information (processed securely via Stripe)
Note: All payment data is securely stored and processed by Stripe. You can view their privacy policy here: https://stripe.com/privacy
Information Automatically Collected
When you use our website or services, we automatically collect:
IP address
Device type and browser
Pages viewed and time spent
Location data (via IP or browser settings)
Referring URL or source of visit
Cookies and tracking pixel activity
This data helps us analyze traffic, optimize our site experience, and personalize content.
You can opt out of cookie-based advertising by visiting: https://app.retention.com/optout
2. How Do We Process Your Information?
In Short: We use your information to provide and manage our services, support communication, enhance user experience, comply with legal obligations, and for marketing purposes.
We process your personal information for various purposes, including:
Delivering services to you
Responding to customer service requests
Sending administrative messages, reminders, and notifications
Processing transactions and payments
Personalizing your experience
Providing marketing and promotional content (with consent)
Gathering feedback to improve our offerings
Protecting against fraud and abuse
Enforcing legal terms and conditions
Your data is only processed when necessary, and we take steps to ensure minimal data use aligned with the purpose of collection.
3. What Legal Bases Do We Rely On To Process Your Personal Information?
In Short: We process your personal information only when we have a valid legal reason to do so.
These include:
Consent: You’ve given us permission to use your data for a specific purpose.
Contractual Obligation: Processing is necessary to fulfill our contract with you (e.g., delivering services).
Legal Obligations: We are required to process data to comply with legal requirements.
Legitimate Interests: We process your data to support business activities that do not override your rights and freedoms.
4. When and With Whom Do We Share Your Personal Information?
We only share personal data with trusted vendors, including:
Payment processors (e.g., Stripe)
CRM and email marketing tools
Analytics and website hosting providers
Advertising platforms for retargeting
All third-party partners are bound by confidentiality and data protection agreements.
We may also share data:
In a merger or sale of business assets
When legally required
5. Do We Use Cookies and Other Tracking Technologies?
Yes. We use cookies, pixels, and similar technologies to improve user experience, analyze traffic, and deliver targeted ads.
You can manage cookie preferences via your browser or opt out of certain types of tracking at https://app.retention.com/optout.
6. How Long Do We Keep Your Information?
We retain your data as long as:
You have an active relationship with us
Required for accounting/legal obligations
Necessary for marketing or service purposes
After that, we delete or anonymize the information unless we are legally required to keep it.
7. How Do We Keep Your Information Safe?
We implement reasonable technical and organizational safeguards including:
SSL encryption
Secure cloud infrastructure
Access control protocols
However, no system is 100% secure. We encourage you to only access our services in a secure environment.
8. Do We Collect Information From Minors?
No. Our services are not intended for individuals under the age of 18. If we become aware that we have collected personal information from minors, we will delete it immediately.
9. What Are Your Privacy Rights?
Depending on your location, you may have the right to:
Access your data
Correct inaccuracies
Request deletion
Withdraw consent
Object to processing
You may exercise these rights by emailing support@salesigniters.co.
10. Controls for Do-Not-Track Features
We currently do not respond to DNT signals due to lack of standardized technology. When a standard is established, we will update our policy accordingly.
11. Do California Residents Have Specific Privacy Rights?
Yes. Under CCPA, California residents can:
Know what personal data is collected and shared
Request deletion of their data
Opt-out of sale of personal data (we do not sell data)
To exercise these rights, contact support@salesigniters.co.
12. Do Virginia Residents Have Specific Privacy Rights?
Yes. Under VCDPA, Virginia residents have rights similar to those in California. This includes the right to access, correct, delete, and opt out of data processing for marketing.
Email us at support@salesigniters.co to exercise these rights.
13. Do We Make Updates to This Notice?
Yes. We may update this notice to stay compliant with laws or reflect changes to our services. Updates will be posted with a revised date.
14. How Can You Contact Us About This Notice?
If you have questions, contact us at:
Sales Igniters LLC11011 Domain Drive, Apt 8226 Austin, TX 78758United StatesPhone: (732) 589-5089Email: support@salesigniters.co
15. How Can You Review, Update, or Delete the Data We Collect From You?
To review, update, or delete your data, send a request to support@salesigniters.co. We’ll comply within the timeframe required by applicable law.